POLICIES AND SHIPPING

RETURN AND EXCHANGE POLICY:

  • WE DO NOT OFFER EXCHANGES, REFUNDS, RETURNS OR CANCELLATIONS

SHIPPING:

  • [PH]RAMEWORK  is not responsible for lost, stolen, or packages shipped to the wrong address. Please be sure to use the correct shipping address. If USPS is unable to deliver, please contact your local postal service to arrange pick up or delivery. If package is stolen, please contact USPS to file a claim.
  • [PH]RAMEWORK currently ships within the United States with USPS. 
  • $5 FLAT RATE SHIPPING
  • Orders placed after 7am EST will ship next business day
  • You will receive a shipment notification email with a tracking number. All orders placed on Saturday or Sunday will ship the next business day.
  • After a package has been marked as DELIVERED and if package can not be located, we require a 36 hour wait time to ensure USPS will not make another attempt for delivery.
  • We are not responsible for packages shipped to the incorrect address entered by customer. If address entered is incorrect and package has left our facility, it is suggested to contact your local USPS office.